Introduction to Speakers - speaking at the STAGE

The Stage area is where most of the event will take place. The keynote sessions and technical Sessions will take place at the STAGE segment in Hopin.

The stage session will be streamed from the Backstage (StreamYard). Prior to the FIG e-Working Week you will receive a direct link to the Backstage. To get to the Backstage you have to register for the event and sign in. The next step is to navigate to the Backstage (StreamYard) using the special link provided by the FIG Office. Please make sure you only have ONE Hopin/Backstage/StreamYard tab open, otherwise there will be audio issues of double-play happening

Getting ready to speak

• Use either Chrome or Firefox (ensure it is updated to the most recent version) on a Mac or PC computer. Tablets and Smartphones are not fully supported.
• Check to make sure Chrome has access to your Camera and Microphone. Mac setup video here and PC setup video here.
• Streaming requires a lot of data, but your current ISP or 4G provider should work fine. We recommend that you hardwire (ethernet) to your router. WiFi will work, but not as well. Check your browser's and network's compatibility with our streaming software   here.
• Test your audio (best practice is to use headphones; this eliminates echoes and background noise)
• Ideally we like to see internet speed of 30mbps download and 10mbps upload. You can check your speed here- https://www.speedtest.net/
• Check your video; put camera at eye level (put books under computer if needed)
• Silence any distracting notifications on computer & phone (Do Not Disturb)
• Have a glass of water nearby
• Try not to move your device or rustle any papers while you are speaking

Getting into the Backstage (StreamYard)

1. First step is to register for the FIG e-Working Week and sign in.
2. The next step is to navigate to the Backstage (StreamYard) using the special link provided by the FIG Office.
3. Allow StreamYard to access your camera and mic.
   
   
4. Make sure you have the correct camera and mic selected.
   
   
5. Enter a display name. Use your actual name. Then enter the Backstage.

The FIG Tech Support will be informed that you’ve arrived. You won’t be part of the broadcast until the host decides to add you in. The page will update to let you know when you’ve been added. Then everyone will be able to see and hear you. This is your time to shine!

Navigating Backstage (StreamYard)

On the right of your screen, you can toggle between Private chat and Comments.

Private chat is only for technical assistant, chair and speakers; and this is how the chair will communicate with you during your remarks. Say hello in the Private chat when you've arrived to the backstage (StreamYard).

Comments are chat messages from the participants of the session. You can also send messages to the participants from the Backstage.

How to share screen

1. At the Backstage, there is a toolbar at the bottom of the screen. Click the “Share Screen” button.
   
   
   
2. The screen sharing tips will pop up on screen. Click the blue “Share Screen” button.
   
   
   
   
3. Another popup will appear with three options:
   • Your Entire Screen: Shares your entire desktop screen
   • Application Window: Lets you choose one application at a time; great for sharing a powerpoint or keynote. (RECOMMENDED)
   • Chrome Tab: Lets you share a website, or ANY file from your computer. To share a file, open a new Chrome tab and drag/drop a file into the new tab. Then share the tab in StreamYard.
     
     
     
     NOTE: To share audio from your screen you MUST click the “Share Audio” button.
     
4. Then click Share, and the technical assistant will add your screen to the Stage.

How to share pre-recorded videos?

1. Inside the studio, click the "Share" button.
2. Click "Video file," then select the file from your folder on your computer (MP4 and MOV files). It will automatically be added to the stream (unless you disable this in settings). You can pause, play, scrub through it, and change the layout!

There is NO file size or length limit!

Screen sharing a video with audio from Chrome

1. Open a new Chrome tab.
2. Drag/drop a video file from your computer to the new Chrome tab. Your cursor should show a "+" symbol when dragging the file over Chrome.
3. In StreamYard, click "Share Screen".
4. If a list of tips appears, click the blue “Share Screen” button.
5. In the popup, choose "Chrome Tab", check "Share audio", and select the Chrome tab with your video file.
   
   
   
   
   
   NOTE: To share audio from your screen you MUST check the “Share audio” box.

Screen sharing with audio is only supported on Chrome.

Return to Hopin

At the toolbar at the bottom of the screen, you find a Return Button. Click the “Return” button, and you will be redirected to the front Hopin. You’re welcome to join the conference as a viewer after your session.

 

troubleshooting

My mic doesn't work

1. Are you using the correct mic? Click the settings button to check.
2. Are you using a headset or mic with a mute button? Make sure it’s not muted.
3. Is another program using your mic (Skype, Zoom)? Quit those then refresh the page.
4. Did you mute your mic in your computer settings?
5. Restart your browser. If that doesn’t work, restart your device. This fixes most issues.
6. Still not working? Reach out to StreamYard. They are happy to help!

My stream is blurry and/or laggy

This is almost always due to the quality of your internet connection.

If you are using WiFi, try plugging directly into the router. If that isn’t possible, try to improve your signal by moving closer to the router. Also, make sure that other people you share the internet connection with aren’t streaming videos or doing other high bandwidth activities.

 If you're still having issues, try restarting your computer and make sure that you don't have other heavy applications running while you are streaming.

In rare cases, an old router might be causing issues -- if you are hardwired and continue to have issues, try restarting or replacing the router. Before replacing the router, you should contact your ISP and ask them if there are any issues in your area.

FURTHER HELP?

In the Session Segment you will find the Helpdesk – your main way of reaching the FIG2021 team. If you need assistance contact us here in chat or by Sharing Audio and Video to talk to us directly.